DMV.jpgUnless you’re one of those entrepreneurial folks who actually gets paid to wait in line, the SF DMV is a lengthy, tedious nightmare. With an average wait time of 2.3 hours for those without appointments, the Fell Street location of the DMV is notorious for just how long it takes to get anything done, not that the DMV as a whole isn’t. The average state wait time, however, is just an hour.

One creative way to cut down on wait time is to consolidate the two lines running from both sides of the building. Surely a solution this simple comes with a catch, right? As the Ex reports, that catch is that now visitors must wait outside, rain or shine.

Since the one-line policy’s been implemented, it has cut down the wait time by almost an hour, says DMV spokesman Armando Botello. Something also cutting down the wait time is apparently the amount of people willing to drive to another location rather than face the elements.

Says DMV patron and man who was rained on, Fred Ratliff, to the Ex “Just the fact that we gotta stand outside is the part that gets under my skin. If I knew we had to stand outside, I’d have driven to Daly City instead.”

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the author

Always in motion. April Siese writes about music, takes photos at shows, and even helps put them on behind the scenes as a stagehand. She's written everything from hard news to beauty features, as well as fiction and poetry. She most definitely likes pie.

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  • frenchjr25

    1 office for 800,000 people. There is the main problem. Some counties have 1 office for 3,000 people. Mendocino County has one office for 80,000 people.

    BUT no, San Francisco only has one office for the entire city.

    And it’s not easy to get to.

    And I would like to point out that we are not their “costumers”. Our taxes pay their salaries. We should be treated like they would treat their bosses.

    The first thing DMV needs to do is open a 2nd office in the Civic Center. Somewhere that is easy for everyone to get to.

    And then make sure the fees we pay go to pay for the DMV services we want. There is no excuse for cutting the DMV budget and lower the amount of services and the hours they are open. DMV fees should stay with DMV so they can afford to give us the services we need and want.

  • frenchjr25

    1 office for 800,000 people. There is the main problem. Some counties have 1 office for 3,000 people. Mendocino County has one office for 80,000 people.

    BUT no, San Francisco only has one office for the entire city.

    And it’s not easy to get to.

    And I would like to point out that we are not their “costumers”. Our taxes pay their salaries. We should be treated like they would treat their bosses.

    The first thing DMV needs to do is open a 2nd office in the Civic Center. Somewhere that is easy for everyone to get to.

    And then make sure the fees we pay go to pay for the DMV services we want. There is no excuse for cutting the DMV budget and lower the amount of services and the hours they are open. DMV fees should stay with DMV so they can afford to give us the services we need and want.