Unless you’re one of those entrepreneurial folks who actually gets paid to wait in line, the SF DMV is a lengthy, tedious nightmare. With an average wait time of 2.3 hours for those without appointments, the Fell Street location of the DMV is notorious for just how long it takes to get anything done, not that the DMV as a whole isn’t. The average state wait time, however, is just an hour.
One creative way to cut down on wait time is to consolidate the two lines running from both sides of the building. Surely a solution this simple comes with a catch, right? As the Ex reports, that catch is that now visitors must wait outside, rain or shine.
Since the one-line policy’s been implemented, it has cut down the wait time by almost an hour, says DMV spokesman Armando Botello. Something also cutting down the wait time is apparently the amount of people willing to drive to another location rather than face the elements.
Says DMV patron and man who was rained on, Fred Ratliff, to the Ex “Just the fact that we gotta stand outside is the part that gets under my skin. If I knew we had to stand outside, I’d have driven to Daly City instead.”