Service Ambassador 1, 12-5-09.jpg


According to a press release sent by MTA spokesperson Judson True moments ago, “as of 7:00 a.m., Muni service is going smoothly on the first weekday of the implementation of the most extensive Muni service changes in a generation. No significant delays have been reported.”

On Saturday, True reported that “some NextMuni predictions are inaccurate, and the SFMTA is working with the contractor to fix them.” He also said that as of noon, 311 reported a 27% increase in calls compared to a recent Saturday, presumably due to calls by people wondering where the hell their bus is. On Sunday, he reiterated that “the implementation of the service changes continued to proceed smoothly.”

According to True, about 100 Muni Ambassadors are still on the streets assisting riders. We asked True if those pesky NextMuni issues have been resolved, and he told us “There are still some spot issues being resolved but there are no general problems.That said, NextMuni predictions are based on learned experience so they will improve over time.” So you have been warned.

How about you, have you had to seek 311 or Ambassador help? How was your commute this morning? And do you believe this is just the first slash in what will be a series of cuts?

Elsewhere (from Sunday): Muni route changes cause minor confusion ABC7, No major problems as Muni rolls out changes Chron

Photo provided to the press by the SFMTA

the author

Eve Batey is the editor and publisher of the San Francisco Appeal. She used to be the San Francisco Chronicle's Deputy Managing Editor for Online, and started at the Chronicle as their blogging and interactive editor. Before that, she was a co-founding writer and the lead editor of SFist. She's been in the city since 1997, presently living in the Outer Sunset with her husband, cat, and dog. You can reach Eve at eve@sfappeal.com.

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  • Akit

    There was some glitches with NextBus today and my route wasn’t even listed, but luckily I carried with me my paper time schedule.

  • Akit

    There was some glitches with NextBus today and my route wasn’t even listed, but luckily I carried with me my paper time schedule.

  • John Murphy

    Routesy iPhone app does not have the new routes.

    My 48 from Noe to Caltrain was at least 5 minutes faster. However we also had 3 small kids who were quite befuddled that the bus was not going up to their school. Someone helped them out, they’ll be fine tomorrow – except for having to walk up that steep hill.

  • John Murphy

    Routesy iPhone app does not have the new routes.

    My 48 from Noe to Caltrain was at least 5 minutes faster. However we also had 3 small kids who were quite befuddled that the bus was not going up to their school. Someone helped them out, they’ll be fine tomorrow – except for having to walk up that steep hill.

  • Greg Dewar

    muni sure is patting itself on the back for a “great job” a lot…one day does not a success make.

    and guess what..they’re already talking about even more slashes to service, but of course that doesn’t get discussed…soon we’ll have one bus running on one street for one block and pay 10000000000000 dollars to ride while being killed. thanks gavin!

  • Greg Dewar

    muni sure is patting itself on the back for a “great job” a lot…one day does not a success make.

    and guess what..they’re already talking about even more slashes to service, but of course that doesn’t get discussed…soon we’ll have one bus running on one street for one block and pay 10000000000000 dollars to ride while being killed. thanks gavin!

  • Fred

    If substituting short buses for articulated buses on the 9 constitutes “smooth,” then it was smooth. The one I was riding at 1:30PM Monday “smoothly” abandoned a dozen folks waiting at General Hospital, including a wheelchair user, because the wee bus was too full and already had a wheelchair user on board.

  • Fred

    If substituting short buses for articulated buses on the 9 constitutes “smooth,” then it was smooth. The one I was riding at 1:30PM Monday “smoothly” abandoned a dozen folks waiting at General Hospital, including a wheelchair user, because the wee bus was too full and already had a wheelchair user on board.