Report: Muni Breakdowns Cost Commuters $4.2 Million Last Month Alone

San Francisco Municipal Railway service disruptions cost commuters at least $50 million in economic production annually and the system remains far away from its on-time service goals, according to a report released today by city officials.

The quarterly report by San Francisco Municipal Transportation Agency officials and city economist Ted Egan was requested earlier this year by Supervisor Scott Wiener, who held a hearing of the Board of Supervisors’ land use and economic development committee to discuss the report’s findings.

Elsewhere

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The report, which Wiener said he believed was the first of its kind in the city, found that Muni breakdowns cost at least $4.2 million in lost productivity for commuters in April, or at least $50 million each year.

Wiener noted that those numbers were conservative since the report only looked at peak weekday hours and disruptions caused by maintenance-related issues, not the frequent bunching of vehicles that creates gaps and delays in service.

The report also found that still only 58.7 percent of Muni buses and light-rail vehicles are arriving on time, well below the 85 percent goal mandated by city voters, and that there were 216 delays of more than 10 minutes on Muni lines in April.

The report shows “the real-life consequences for our city,” Wiener said. “People are delayed and frustrated in getting where they’re going, leading to negative economic impacts and reduced quality of life.”

He said, “It’s important for the public to understand the scope of the problem and the data underlying it. Only with that information … can we work to move the system forward.”

SFMTA director of transportation Ed Reiskin said the system’s struggles are “based in part on the lack of investment over the years.”

Reiskin said the report could be helpful in pushing for more funding for Muni improvements since it shows they can have “economic benefits that exceed their cost.”

He said $50 million could be used to replace 10 light-rail vehicles or 64 buses per year and help reduce the lost economic production to the city.

Supervisor Jane Kim said the number of service disruptions were “frustrating,” especially in her district where several large projects are planned in the South of Market and Mission Bay neighborhoods.

“It almost makes you not want to support expansion and growth, because it seems like the city’s infrastructure is not ready for it,” Kim said.

Wiener said, “The growth is coming, we have the choice of whether we plan for it or don’t plan for it. If we don’t plan for it, we’re going to be in a world of hurt.”

The supervisor asked for SFMTA officials to release a similar report every three months so the public can see if progress is being made in improving the system.

Wiener is also considering various ways to boost revenue to fund Muni improvements.

Last week, he asked the city controller’s office to assess the economic impact of a surcharge of $1 to $3 that could be added to prices of tickets for large events such as baseball games and concerts and would go toward maintaining the Muni system.

Dan McMenamin, Bay City News

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  • Forthright

    Weiner, the growth is ALREADY here, we HAVEN’T planned for it and the world of hurt, well, everyone who rides MUNI knows the hurt.

  • Forthright

    Weiner, the growth is ALREADY here, we HAVEN’T planned for it and the world of hurt, well, everyone who rides MUNI knows the hurt.

  • How much money did Muni spend on their “new’ web sites, animated videos, street banners, and other assorted PR spin, and who did they pay for those services, and why did they not use that money to FIX the broken Muni system?

    Citizens are calling for a moratorium on all non-Muni operations expenses until SFMTA does the job it was given authority to do. Fix the Muni.

    How long will it take for city officials to stop this nonsense and convince Muni management to listen to the taxpaying public. We don’t need another app or logo. We need a transportation system for the folks who depend on it. If you can’t fix it, get out of the way and make room for someone who can.

  • How much money did Muni spend on their “new’ web sites, animated videos, street banners, and other assorted PR spin, and who did they pay for those services, and why did they not use that money to FIX the broken Muni system?

    Citizens are calling for a moratorium on all non-Muni operations expenses until SFMTA does the job it was given authority to do. Fix the Muni.

    How long will it take for city officials to stop this nonsense and convince Muni management to listen to the taxpaying public. We don’t need another app or logo. We need a transportation system for the folks who depend on it. If you can’t fix it, get out of the way and make room for someone who can.

  • sfparkripoff

    By willfully ignoring most of San Francisco’s residents, the Board of Supervisors and the MTA have created a master plan that makes no sense at all. It demands that people ride bicycles or use a transit system that doesn’t work. All the changes required will be paid for by extending parking meter hours, raising parking rates, raising parking fines, installing tolls into San Francisco, plus an assortment of added fees for everything from paying on line to doing what the MTA wants you to do, ride the bus. Federal Transportation dollars are being funneled away from the transit system and into the hands of Bicycle Clubs and activist organizations who represent less than 2% of the population.

    It’s time for the Supervisors to take control of the MTA Board before they sink the transit system that 98% of us rely on. It’s time to fire the MTA Board, Audit their books, flush out the corruption, and fix the Muni.

    • mikesonn

      With respect to the new adjustable rate meters, more than half went down in price or stayed the same.

  • sfparkripoff

    By willfully ignoring most of San Francisco’s residents, the Board of Supervisors and the MTA have created a master plan that makes no sense at all. It demands that people ride bicycles or use a transit system that doesn’t work. All the changes required will be paid for by extending parking meter hours, raising parking rates, raising parking fines, installing tolls into San Francisco, plus an assortment of added fees for everything from paying on line to doing what the MTA wants you to do, ride the bus. Federal Transportation dollars are being funneled away from the transit system and into the hands of Bicycle Clubs and activist organizations who represent less than 2% of the population.

    It’s time for the Supervisors to take control of the MTA Board before they sink the transit system that 98% of us rely on. It’s time to fire the MTA Board, Audit their books, flush out the corruption, and fix the Muni.

    • mikesonn

      With respect to the new adjustable rate meters, more than half went down in price or stayed the same.

  • Josh Berkus

    I’m thrilled how the MTA always has plenty of money for curb cut-outs, fare inspectors, expensive new bus shelters, etc., but always seems to be short on cash for buses, trains and operators. Heck, if they fired the darned fare inspectors, then they could hire 15 new full-time drivers right away. I love how MUNI is dilligent about collecting our fares (except when the machines don’t work), but not so much about getting us to our destination.

    I think the report on turnbacks summed it up: SFMUNI’s operational guidelines express a breathtaking contempt for riders.

    And let’s not even get started on the Third Street Rail, which is eating 80% of MUNI’s funds.

  • Josh Berkus

    I’m thrilled how the MTA always has plenty of money for curb cut-outs, fare inspectors, expensive new bus shelters, etc., but always seems to be short on cash for buses, trains and operators. Heck, if they fired the darned fare inspectors, then they could hire 15 new full-time drivers right away. I love how MUNI is dilligent about collecting our fares (except when the machines don’t work), but not so much about getting us to our destination.

    I think the report on turnbacks summed it up: SFMUNI’s operational guidelines express a breathtaking contempt for riders.

    And let’s not even get started on the Third Street Rail, which is eating 80% of MUNI’s funds.