AT&T Announces App To Report Dropped Calls, Fails To Explain How You'll Make Report If Your Phone's Dropping Calls

Not to mention Internet hardly works at all in Dolores Park. How do they fail at that in a big open space like that?

Here's a coverage map of the city; you can zoom in more to look at specific sections:

http://www.wireless.att.com/coverageviewer/#?type=voice&lat=37.76286508178711&lon=-122.44424071044923&sci=8

It's not AT&T's coverage, it's your iPhone. If you had a phone made by a phone manufacturer, not a mp3 maker, then you'd get coverage.

I just moved to the 8th floor of a building in downtown SF. AT&T's map shows full service. In fact, I have 5 bars, yet my iPhone is a brick inside my home. So I now have to forward my cell phone to my home phone in order to get calls at home. I love the integration between the phone and all my data, but AT&T simply does not provide the service needed to support it...at $150+ a month, no less. My partner's Palm Pre has perfect reception.

I regularly have my phone drop out so that I can hear others, but they cannot hear me. AT&T told me it is because the 3g is so overloaded where I live in the center of the inner sunset, the phone is switching between EDGE and 3G. I tried switching to just EDGE and it still happened.

I'm ready to take my phone to that guy on Irving St. who can hack iPhones to work on T Mobile and return to T mobile...NEVER EVER had a problem ANYWHERE, and they were cheaper too.

Not true.

iPhone users in countries not called the United States of America show considerably higher customer satisfaction rates. So do American iPhone users travelling abroad. Same with users who have jailbroken and unlocked their AT&T iPhones and jumped to T-Mobile USA.

For what it's worth, the Apple iPhone uses off-the-shelf silicon for its telecommunications (e.g., Broadcom chips).