Since this morning’s commute, passengers on San Francisco Municipal Railway buses, streetcars and other lines have been experiencing problems with arrival time predictions, a Muni spokesman said.
The prediction software that posts times online on NextMuni.com and on bus shelters’ electronic message boards appears to be having issues today, Muni spokesman Paul Rose said.
Riders are seeing information is that is inaccurate, Rose said.
The software, operated by Emeryville-based NextBus Inc., has been having problems since before 7 a.m., which has prompted San Francisco Municipal Transportation Agency staff to make adjustments route-by-route, Rose said.
Some route listings on the “NextMuni” website are accurate because Muni staff members have manually input those timetables, Rose said.
Muni officials are in contact with NextBus, which has yet to give an estimated time for when the problem will be resolved, he said.
NextBus representatives were not available to comment late this morning.
There have been no major service interruptions and Muni ridership is light today, Rose said.
Sasha Lekach, Bay City News