If you use a Clipper card in lieu of a cash fare (that is, you load it with cash/commuter checks, not a monthly pass), you might want to log into the Clipper site to look over your transactions — a recent report from ABC7 noted that due to inaccurate clocks on many Clipper card readers mean you might have been charged again for a ride within your transfer window.
Clipper has discovered that “at least 45 buses have readers with clock problems,” so when riders tagged their card again when transferring within their allotted 90 minute window (also known as “how long it takes the N-Judah to get downtown on some days), they got charged a second fare.
“These clocks are either running too fast or too slow and that presents a problem for customers who want to make a transfer and it appears their transfer may have timed out,” MTC spokesperson John Goodwin told ABC.
You can check out your payments on the Clipper site, and call them at 877.878.8883 to dispute any double dips. Let us know how it goes, OK?
