Another reason to sign up for the Clipper transit payment card: Muni’s decrepitude could be your gain!
Muni Diaries has official confirmation that if a bus/streetcar/LRV’s Clipper card reader is broken or down, as with the cash fare boxes soon to be of yore, drivers are instructed to allow you to ride without demanding another form of payment — they just won’t give you a transfer.
This, after a reader wrote to them saying that the driver of a 28 told her “I have to pay cash fare when the reader is down and that’s policy.” MD then posts the official memo circulated to drivers that proves the 28 driver in question was wrong.
A disconnect between official policy and Muni drivers is hardly new, so our advice: print out that memo and stash it next to your card.
That way, if a driver, as MD puts it, “didn’t get the memo,” you can deliver said memo personally.