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Yesterday we told you about a former CitiApartments tenant who won her fight to get her deposit back. But her tale did not end there! She writes, again:

It seems that I may have written you too soon. When I attempted to cash my ($2600 deposit) check, it bounced. I called Citiapartments and told them my bank had put a hold on my account because there were not sufficient funds in the account from which I received my deposit.

The woman I spoke with told me she would check with their money-management people, and call me back. I received a message telling me that there must be something wrong with my bank, because their bank account was just fine.

We find this kind of hard to believe. Don’t you?

This reader, and her bank, are persisting — and we’ll keep you posted.

Since we’re now seeing this new pattern of check-bouncing behavior from Citi, we’re going to suggest the following: if and when you get your deposit check from CitiApartments, take it to the bank on which it was drawn and cash it. Then, deposit the cash into your account.

Things to remember if you’re going to cash a check:

— All the parties the check’s made out to must be present. So if you and your roommate are on the check, both of you need to go to the bank to get the money.
— You must have ID to cash a check. This ID must have the same name as is on the check.
— Finally, safety first. On your way to CitiApartment’s bank, scope out the nearest ATM for your bank, and head there right away. It would really suck to win the CitiApartments battle then have your wallet boosted on the 22.

Update: Commenter Brian Devine makes a great point.

Instead of getting cash, you can ask that the money be disbursed by CitiApartments’ bank in a money order or cashier’s check. It will cost a couple bucks, but it will protect you if you get boosted on the 22.

Excellent advice. Thanks, Brian.

As always, we want to hear your CitiApartments stories, so send them here.

the author

Eve Batey is the editor and publisher of the San Francisco Appeal. She used to be the San Francisco Chronicle's Deputy Managing Editor for Online, and started at the Chronicle as their blogging and interactive editor. Before that, she was a co-founding writer and the lead editor of SFist. She's been in the city since 1997, presently living in the Outer Sunset with her husband, cat, and dog. You can reach Eve at eve@sfappeal.com.

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  • Brian Devine

    Funny thing: neither the Chronicle or the SF Gate have had a single article about this. Not one. Ever. There’s a class action lawsuit pending against one of the city’s largest landlords who’s illegally keeping its tenant’s security deposits and bouncing checks all around town. Yet the Chronicle whistles happily along its path to the newspaper graveyard.

    If anyone wonders the reason why mainstream newspapers are dying and being replaced by sharp, timely, and relevant online newspapers, here’s one good example.

    Great reporting, Eve, and very good advice about cashing the check at CitiApartments’ bank instead of depositing it. Also, instead of getting cash, you can ask that the money be disbursed by CitiApartments’ bank in a money order or cashier’s check. It will cost a couple bucks, but it will protect you if you get boosted on the 22.

  • Brian Devine

    Funny thing: neither the Chronicle or the SF Gate have had a single article about this. Not one. Ever. There’s a class action lawsuit pending against one of the city’s largest landlords who’s illegally keeping its tenant’s security deposits and bouncing checks all around town. Yet the Chronicle whistles happily along its path to the newspaper graveyard.

    If anyone wonders the reason why mainstream newspapers are dying and being replaced by sharp, timely, and relevant online newspapers, here’s one good example.

    Great reporting, Eve, and very good advice about cashing the check at CitiApartments’ bank instead of depositing it. Also, instead of getting cash, you can ask that the money be disbursed by CitiApartments’ bank in a money order or cashier’s check. It will cost a couple bucks, but it will protect you if you get boosted on the 22.

  • Akit

    Shouldn’t the district attorney get involved if their citizens are receiving bad checks?

    Businesses report bounced checks when customers do it, so why not the reverse?

  • Akit

    Shouldn’t the district attorney get involved if their citizens are receiving bad checks?

    Businesses report bounced checks when customers do it, so why not the reverse?

  • driver

    What a horrible scam. Hopefully your story will get propagated on the internet and perspective renters will read before they attempt to rent from CitiApartments.

  • driver

    What a horrible scam. Hopefully your story will get propagated on the internet and perspective renters will read before they attempt to rent from CitiApartments.

  • salsaman

    Brian, good point about the Chronicle not making a peep about this in print or online.

    While newspapers twist under the knife of plummeting ad revenue, you have to wonder if Citi Apartments being an ADVERTISER has any effect on its treatment (or, lack thereof) by the Chronicle.

    I’m sure they’ll insist that their advertising and news staff are completely independent.

    And I’m sure I don’t believe that.

    [SFAppeal: folks are just lobbing this to you– knock one one out of the park, please?!]

  • salsaman

    Brian, good point about the Chronicle not making a peep about this in print or online.

    While newspapers twist under the knife of plummeting ad revenue, you have to wonder if Citi Apartments being an ADVERTISER has any effect on its treatment (or, lack thereof) by the Chronicle.

    I’m sure they’ll insist that their advertising and news staff are completely independent.

    And I’m sure I don’t believe that.

    [SFAppeal: folks are just lobbing this to you– knock one one out of the park, please?!]

  • Eve Batey

    We’re doing our best!

  • Eve Batey

    We’re doing our best!

  • cak

    I want to add to this: I went to get my check cashed from their bank and there are a couple of steps you must follow: Firstly, CitiApartment’s bank, County Bank, was bought by West America Bank, so while the check is drawn from County Bank, you must cash it at West America Bank’s location (inconvenient business hours of 9-4 Monday through Thursday). Also, their tellers are not nice and there is a big sign on the teller windows letting people know that they need a SECONDARY form of ID. My roommate and I needed not only California IDs, but our credit cards (Visa or Mastercard only) as well. Jerks.

  • cak

    I want to add to this: I went to get my check cashed from their bank and there are a couple of steps you must follow: Firstly, CitiApartment’s bank, County Bank, was bought by West America Bank, so while the check is drawn from County Bank, you must cash it at West America Bank’s location (inconvenient business hours of 9-4 Monday through Thursday). Also, their tellers are not nice and there is a big sign on the teller windows letting people know that they need a SECONDARY form of ID. My roommate and I needed not only California IDs, but our credit cards (Visa or Mastercard only) as well. Jerks.